If there is a situation where someone has sustained an injury, it is often a chaotic time. Trying to make sure any statement that is made by a claimant about the accident is done with precision can be nearly impossible. During chaos, the person that was injured or involved in the accident and even those that witnessed it, are more than likely going to be in shock and statements about the turn of events are likely to be messy. For insurance adjusters, these statements are something that will be combed through to try and make sense of what happened. Advanced Private Investigator & Security of Miami, FL is here to talk about what makes a perfect recorded statement.
Why Do Insurance Companies do Recorded Statements?
There are many reasons that insurance adjusters need and want a recorded statement to help them with claims.
– A recorded statement can help an adjuster develop a clear picture of what happened and who was involved in the accident.
– This is a great way to get the details necessary to move forward with a claim.
– These recorded statements help to prevent injuries and other fabrications to be added onto an accident report later.
– Usually, recorded statements help the facts to remain the center of the investigation rather than rumors and conjecture.
Prepare to Answer Insurance Claim Questions
A recorded statement isn’t something that you want to fail to prepare for. Preparation is key to getting that perfectly recorded statement. Making sure you have good statement guides is going to be crucial to getting that perfect statement. Having follow up questions ready so that you can have any and all questions answered to provide the information that is needed. Make sure the interviewer is going to be impartial throughout the entire interview. The goal is to get the truth above all else. Following are the top things that need to be done to make sure you’re completely prepared for a recorded statement.
– Communicate with the adjuster and gather information about any red flags or questions that may be present about the event in question.
– Come up with a statement guide that will best help the adjuster get questions answered to mitigate the claim.
– Speak with the adjuster prior to the recorded statement to show them the guide so any adjustments can be made to it if needed.
– Right after the statement is made, talk with the adjuster about it so that there can be a change of direction if that is needed.
– Have the statement transcribed so that the actual statement is clear and can be referred back to.
Private Investigator & Security Services in Greater Miami, Sunny Isles, Hialeah, Fort Lauderdale, Pembroke Pines, Hollywood, Miramar, Boca Raton, West Palm Beach & Miami Gardens Florida
If you are an insurance company working on a claim that is in need of a closer look, you can turn to Advanced Private Investigator & Security of Miami, FL to help you move forward with the claim and catch any fraud that is happening. Call us today!
